🔒 Privacy Policy
At Bieshke Cosmo, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
📌 Information We Collect
We may collect the following personal information when you use our website:
. Full Name
. Email Address
. Phone Number
. Billing & Shipping Address
. Payment Information (processed securely via third-party providers)
. Order History and Preferences
We may also automatically collect technical data such as your IP address, browser type, device information, and browsing activity.
⚙️ How We Use Your Information
Your information is used for the following purposes:
. To process and deliver your orders
. To communicate with you regarding orders or inquiries
. To provide customer support
. To improve our website and services
. To send promotional emails (only if you opt in)
. To prevent fraud and enhance security
🍪 Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. These include:
. Facebook Pixel
. Google Analytics
Cookies help us understand user behavior, remember your preferences, and deliver personalized content. You can disable cookies in your browser settings, but some features of the website may not function properly.
🔐 Data Protection & Security
We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. All transactions are encrypted and processed through secure and trusted payment gateways.
While we strive to protect your information, no method of online transmission is completely secure.
📅 Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the website means you accept those changes.
📞 Contact Us
If you have any questions about this Privacy Policy, please contact us through our website or customer support channels.
Payment Policy
We offer secure online payment options to ensure a safe and smooth checkout experience. All transactions are processed through trusted payment gateways, and we do not store any payment card details on our servers.
Replacement Policy
At Bieshke Cosmo, we are committed to delivering high-quality products. Due to the nature of our haircare products, we do not offer returns or refunds. However, we do provide replacements under specific conditions
Eligibility for Replacement
We offer replacement only if:
. The product received is damaged
.The product is defective
. The wrong product was delivered
👉 You must notify us within 24–48 hours of delivery.
Conditions for Replacement
. Product must be unused and in original packaging
. Proof required (photos/videos of the issue)
. The request must be made within the allowed time frame
. Non-Eligible Cases
We do NOT offer a replacement if: Conditions for Replacement
. The product has been used or opened
. Minor packaging damage (that does not affect product quality)
Replacement Process
. Contact us at: [your email / WhatsApp]
. Share order details + issue proof
. Our team will review and confirm eligibility
. Replacement will be processed within 3–7 business days
